EMMS Family Technology Support

Wed, 09/02/2020 - 10:23am

DOES YOUR STUDENT NEED A DEVICE?

Parents/guardians can identify student needs in HCPSS Connect using the following directions:
  1. Parents/guardians should log in to HCPSS Connect.
  2. From the left menu, the last choice, select “More Options” then choose “Student Technology.”
  3. On the HCPSS Student Technology screen, use the drop-down arrows to indicate the Technology Requested for each student. Changes are saved immediately.
  4. If a device has already been issued, it will appear in the inventory list. If a student already has a device issued, a new request will not be processed.
  5. Families will receive a confirmation email from the school with the necessary information, including pickup location, date, and time when devices are available.

DO YOU OR YOUR STUDENT NEED TECH SUPPORT?

We now have a dedicated team of staff members to offer technical support for our community.
Before contacting the Technology Support Team, please make sure that you have checked all of the resources available to you @ hcpss.me.
If you still have a technology-related question, please complete this form, and a member of our support team will be in touch with you within 48 hours.